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ELPCO products are
manufactured to the highest standards of quality and workmanship. ELPCO warrants
to the original purchaser that this product will be free from defects in
materials and workmanship for the lifetime of the product. {The warranty period
for consumers} (All other purchasers, including purchasers for industrial,
commercial and businesses are warranted for five (5) years from the original
date of purchase). If you have any problem with this shower head ELPCO will
provide, FREE OF CHARGE, any parts that prove to be defective in material or
manufacturing workmanship. Technical support and/or parts can be obtained by
calling 1-800-595-0385. Proof of purchase, (sales receipt) should accompany all
warranty claims when possible.
This warranty is
extensive in that it covers 100% replacement of any defective parts for life.
However, damage due to installation error, product abuse, misuse, mineral
deposit build up or use of abrasive cleansers, whether performed by contractor,
service company or yourself, is excluded from this warranty. ELPCO will not be
responsible for labor charges and/or damage incurred in installation, repair or
replacement, nor for any direct or indirect, incidental or consequential
damages, losses, injury or costs of any nature relating to this product. Except
as provided by law, this warranty is in lieu of and excludes all other
warranties, conditions and guarantees, whether expressed or implied, statutory
or otherwise, including without restriction those of merchantability or of
fitness for use.
Some states do not
allow the exclusion or limitation of incidental damages, so the above
limitations or exclusions may not apply to you. This warranty gives you specific
legal rights and you may also have other rights which vary from state to state.
ELPCO will advise you of the procedure to follow in making warranty claims.
Simply write to ELPCO INC. at the address listed below. Be sure to include proof
of purchase, (if possible) your name, address, area code and phone number or you
can call the Wonder Help Line: 1-800-595-0385 for immediate help. Please feel
free to call anytime to get a Free Seal Kit for your Down Under Wonder Shower.
Your 100%
satisfaction is our Top Priority. Call and let us help whether you feel a
problem is covered under warranty or not. We encourage you to call anytime to
let us know how we are doing and/or how we can serve you better. (800) 595-0385.
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